Terms of Service

Last Updated: February 9, 2026

1. Agreement to Terms

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User,” “you,” or “your”) and Tibera LLC, operating as “Tibera Health” (“Company,” “we,” “us,” or “our”), governing your access to and use of the Tibera Health platform at tiberahealth.com and any associated applications (collectively, the “Service”).

By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service. We reserve the right to modify these Terms at any time. Changes take effect when posted with an updated “Last Updated” date. Your continued use of the Service after changes constitutes acceptance.

2. Eligibility

  • The Service is intended for users aged 13 and older.
  • Users under 18 must have parental or guardian consent and supervision. Parents and guardians assume full responsibility for minor usage.
  • You must provide accurate and complete information when creating an account.
  • You may not use the Service if you have been previously suspended or removed.

3. Service Description

Tibera Health is a health tracking platform that provides tools for:

  • Food and nutrition logging with USDA and branded food data.
  • Hydration tracking and reminders.
  • Sleep tracking and analysis.
  • Supplement intake logging.
  • Symptom tracking and correlation insights.
  • Meal planning and grocery shopping lists.
  • Family and household health data sharing.
  • SMS, MMS, and voice notifications (with consent).

We may modify, suspend, or discontinue any part of the Service at any time without prior notice.

4. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account.

You agree to keep your account information accurate and up to date. We reserve the right to suspend or terminate accounts that contain inaccurate or incomplete information.

5. Health Information Disclaimer

The Service is not a medical device and does not provide medical advice, diagnosis, or treatment. All health tracking features, nutrition data, insights, and correlations are provided for informational and educational purposes only.

You should not rely on the Service as a substitute for professional medical advice. Always consult a qualified healthcare provider before making decisions about your health, diet, or wellness routine. If you have a medical emergency, call your local emergency services immediately.

Nutritional data sourced from the USDA and third-party databases may contain inaccuracies. We do not guarantee the accuracy or completeness of any nutritional information displayed in the Service.

6. Family and Household Sharing

The Service allows you to invite family members to share health tracking data. By using this feature:

  • You acknowledge that data you share will be visible to other members of your household or extended family group.
  • You are responsible for ensuring that you have appropriate authorization to add family members, especially minors.
  • You may remove family members or leave a household group at any time through your account settings.

7. SMS, MMS, and Voice Communications

By opting in to SMS, MMS, or voice communications through our consent page, you agree to receive automated messages at the phone number you provide. Your consent is governed by the specific consent language presented at the time of opt-in.

  • Consent is not a condition of purchase or use of any Tibera Health service.
  • Message and data rates may apply.
  • Marketing messages will not exceed 8 per month.
  • You may opt out at any time by replying STOP to any text, pressing 9 during any automated call, or updating your settings.
  • Reply HELP to any message for assistance.
  • Carriers are not liable for delayed or undelivered messages.

8. User Conduct

You agree not to:

  • Use the Service for any unlawful purpose.
  • Harass, abuse, or harm other users.
  • Impersonate any person or entity.
  • Attempt to gain unauthorized access to the Service or its related systems.
  • Use automated scripts, bots, or scrapers to access or collect data from the Service.
  • Interfere with or disrupt the integrity or performance of the Service.
  • Upload malicious code, viruses, or any harmful material.

9. Intellectual Property

All original content, features, functionality, trademarks, and logos of the Service are owned by Tibera LLC and are protected by applicable intellectual property laws.

You retain ownership of any health data or content you enter into the Service. By using the Service, you grant us a limited license to process, store, and display your data solely for the purpose of providing the Service to you.

10. Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review it carefully.

11. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

  • The Service will be uninterrupted, secure, or error-free.
  • Health data, nutritional information, or tracking insights will be accurate or complete.
  • The Service will meet your specific health or wellness goals.
  • Any defects in the Service will be corrected.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TIBERA LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, HEALTH OUTCOMES, PROFITS, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).

13. Indemnification

You agree to defend, indemnify, and hold harmless Tibera LLC, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorney’s fees) arising out of or related to:

  • Your use of the Service.
  • Your violation of these Terms.
  • Your violation of any third-party rights.
  • Any content or data you submit through the Service.

14. Termination

You may terminate your account at any time by contacting us or through your account settings. We may suspend or terminate your access immediately, without prior notice, if:

  • You violate these Terms.
  • We are required to do so by law.
  • We discontinue the Service.

Upon termination, your right to use the Service ceases immediately. Sections that by their nature should survive termination (including disclaimers, limitation of liability, indemnification, and dispute resolution) will survive.

15. Dispute Resolution and Arbitration

15.1 Informal Resolution

Before filing any formal claim, you agree to contact us at support@tiberahealth.com and attempt to resolve the dispute informally for at least 30 days.

15.2 Binding Arbitration

If informal resolution fails, any dispute arising from these Terms or the Service shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration shall be conducted by a single arbitrator in Wilmington, Delaware, or remotely at your election.

15.3 Class Action Waiver

YOU AND TIBERA LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR CONSOLIDATED ACTION.

15.4 Opt-Out

You may opt out of this arbitration agreement within 30 days of creating your account by sending written notice to support@tiberahealth.com with the subject line “Arbitration Opt-Out.”

15.5 Small Claims Exception

Either party may bring qualifying claims in small claims court as an alternative to arbitration.

16. Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles. For any disputes not subject to arbitration, you consent to the exclusive jurisdiction of the courts located in New Castle County, Delaware.

JURY TRIAL WAIVER: TO THE EXTENT PERMITTED BY LAW, BOTH PARTIES WAIVE THE RIGHT TO A JURY TRIAL IN ANY PROCEEDING ARISING FROM THESE TERMS.

17. Force Majeure

We shall not be liable for any failure or delay in performance due to causes beyond our reasonable control, including but not limited to natural disasters, pandemics, government actions, internet or infrastructure failures, and third-party service outages.

18. General Provisions

  • Entire Agreement: These Terms, together with the Privacy Policy, constitute the entire agreement between you and Tibera LLC regarding the Service.
  • Severability: If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in full effect.
  • Waiver: Our failure to enforce any right or provision does not constitute a waiver of that right or provision.
  • Assignment: You may not assign your rights under these Terms. We may assign our rights without restriction.
  • Electronic Communications: You consent to receive communications from us electronically. Electronic communications satisfy any legal requirement that communications be in writing.

19. Contact Us

If you have questions about these Terms, contact us at:

Tibera LLC
8 The Green #15995
Dover, DE 19901
Email: support@tiberahealth.com